Storm damage electrical repairs on the Gold Coast
Storms, lightning and floods can leave water in switchboards, damaged service lines and appliances that will not turn back on. We make the property safe first, find what has been damaged, restore power where it is safe to do so and give you a written report for your insurer.
24/7
Answered by an electrician
60 minutes
Typical emergency arrival
Make safe
First priority on site
Insurer reports
Photos and written findings
Licensed, accredited and insured
Master Electricians
Electrical Safety Office
Clean Energy Council
Tesla Powerwall Certified
Storm damage we attend
If you are not sure whether something is safe, do not touch it. Call us and describe what you can see.
What's included in a storm call-out
Safety first, then repairs, then the paperwork your insurer needs.
Make safe
Isolating damaged circuits and equipment so the rest of the home can be safely powered where possible.
Test and assess
Insulation resistance testing of water-affected circuits and checks of the board, meter box and service connection.
Repairs and restore power
Damaged outlets, lights, breakers and cable repaired or replaced, then retested before power is restored.
Insurance report
A written report with photos, the likely cause, the damage found and the repair cost, ready for your claim.
How much does a storm call-out cost on the Gold Coast?
Daytime call-outs start from $99 including the first 30 minutes. After-hours call-outs, weekdays 6pm to 7am and weekends, start from $189, and public holidays from $249. We tell you the rate on the phone before we come out, and repairs beyond the first 30 minutes are priced before we continue. Many repairs are covered by home insurance.
Call-out and first 30 minutes
Business hours, includes make-safe and assessment
from
$99
After-hours call-out
Weekdays 6pm to 7am and weekends, first 30 minutes
from
$189
Public holiday call-out
Queensland public holidays, first 30 minutes
from
$249
Storm damage report
Written findings and photos for your insurer
from
$190
Prices include GST. Repairs are quoted before we continue.
What happens when you call
01
Talk to an electrician
We tell you what to switch off, what to avoid and whether Energex needs to be called first.
02
Make safe
On site we isolate damaged circuits and equipment so the home is safe.
03
Repair and restore
We repair what we can on the night and restore power to safe circuits. Larger repairs are booked in.
04
Report for your insurer
You receive a written report with photos and costs, usually within 24 hours.
Standards and compliance
Repairs are carried out by A-grade licensed electricians to AS/NZS 3000 (the Wiring Rules). Queensland's Electrical Safety Office advises that electrical equipment and wiring affected by water must be checked by a licensed electrician before power is restored, and we test every water-affected circuit before it is livened. Damage to the network side of the meter is Energex's responsibility, and we coordinate with them where needed.
Fixed-price quote
Book a storm damage repair
For anything urgent, call us now. For damage that can wait, send photos and we reply within the hour in business hours.
Water in the switchboard or wires down?
Switch off at the main if it is safe to do so and call our 24/7 line on 07 5550 1420.
Recent jobs
Storm jobs we've completed
Reviews
What clients say about our storm repairs
“Answered at 11pm and here in 40 minutes.”
Our power went out in a storm and the board was buzzing. The electrician talked us through switching off, arrived quickly and had the lights back on before midnight.
Rebecca S.
Burleigh Heads · Emergency call-out
“A real electrician answered at 2am.”
Half the house lost power in a storm. The person on the phone was an electrician, talked us through what was safe and was at the door within the hour.
Ryan D.
Southport · Emergency call-out
“The report made the insurance claim easy.”
Water came through the ceiling into the downlights. They made it safe that night, fixed it the next day and the report had everything the assessor asked for.
Kate H.
Oxenford · Storm damage
FAQs
Storm damage questions
What to do, and what not to do, after a storm.
What should I do if powerlines are down?
Stay at least 8 metres away, keep everyone else away and call Energex on 13 19 62. Never touch a fallen line or anything it is touching. We cannot work on network lines, but we can repair your property once Energex has made it safe.
My power is out after a storm. Is it Energex or my home?
If your neighbours are also out, it is likely a network outage and Energex will restore it. If only your home is out, or a safety switch will not reset, call us.
Is it safe to turn the power back on after water gets in?
Not until a licensed electrician has checked it. Water-affected wiring, switchboards and appliances can be dangerous even after they dry out.
Will my insurance cover storm damage?
Many home policies cover storm, flood or lightning damage to wiring and appliances, depending on the policy. Our written report gives your insurer the cause, the damage and the repair cost.
Can lightning damage appliances without hitting the house?
Yes. A strike nearby can send a surge through the supply, phone or data lines. A surge protection device at the switchboard reduces that risk.
How quickly can you get here?
Typically within 60 minutes, depending on your region and how widespread the storm is. On big storm nights we prioritise homes without power or with a safety hazard.
Related services
Related services
Service areas
Storm damage repairs near you
Get in touch
Storm damage to your home?
Call us any time, or send photos of damage that can wait and we will come back with a time, usually within the hour.