Electrical fault finding on the Gold Coast
A safety switch that keeps tripping, a circuit that has gone dead or lights that flicker for no clear reason all have a cause, and finding it is a process, not guesswork. We test circuit by circuit until we find the fault, explain what caused it and fix it, usually on the same visit.
$99
Call-out and first 30 minutes
Same day
Most faults found and fixed
24/7
After-hours line answered
12 months
Workmanship warranty
Licensed, accredited and insured
Master Electricians
Electrical Safety Office
Clean Energy Council
Tesla Powerwall Certified
Faults we find and fix
These are the calls we get most. Many have a simple cause once the right circuit is tested.
How we find the fault
We work methodically, so you only pay for the time it takes to find and fix the actual problem.
Isolate the circuit
We identify which circuit is causing the trip or outage by testing at the switchboard and unplugging appliances.
Test the wiring
Insulation resistance and continuity testing pinpoints damaged cable, water in outlets and failing connections.
Check the appliances
Faulty appliances are a common cause of tripping, so we test the suspects and tell you which one to replace.
Repair and retest
The fault is repaired, the circuit is retested and you are told what caused it and how to avoid it.
How much does fault finding cost on the Gold Coast?
Our $99 call-out covers travel, diagnosis and the first 30 minutes on site, and many faults are found and fixed in that time. If the repair takes longer or needs parts, we give you a fixed price before we continue. After-hours rates apply only to genuine emergencies, and we tell you the rate on the phone.
Call-out and first 30 minutes
Travel, fault finding and small repairs
from
$99
Replacement power point
Faulty or damaged outlet replaced and tested
from
$165
Replacement RCD safety switch
Failed safety switch replaced at the board
from
$295
After-hours call-out
Weekdays 6pm to 7am and weekends, first 30 minutes
from
$189
Prices include GST. Repairs beyond the first 30 minutes are quoted before we continue.
What happens when you call
01
Talk to an electrician
Describe what happened. We tell you what is safe to do and when we can be there.
02
Arrive in your window
You get a two-hour arrival window and a text when we are on the way.
03
Find the fault
We test until we find the cause, then explain it and give you a fixed price for the repair.
04
Fix and retest
Most repairs are done on the spot, the circuit is retested and you receive your certificate.
Standards and compliance
Fault finding and repairs are carried out by A-grade licensed electricians to AS/NZS 3000 (the Wiring Rules), using calibrated insulation resistance and RCD testers. Any repaired circuit is tested before it is livened, and a Certificate of Testing and Safety is issued for the work.
Fixed-price quote
Book a fault-finding visit
Tell us what is happening and when it started. We reply within the hour in business hours, or call any time.
Lost power, burning smell or sparks?
Switch off at the main if it is safe to do so and call our 24/7 line on 07 5550 1420.
Recent jobs
Faults we've found and fixed
Reviews
What clients say about our fault finding
“Found the fault in twenty minutes.”
Our outdoor power kept tripping the safety switch. They traced it to a cracked weatherproof outlet by the pool, replaced it and tested every circuit.
Ben O.
Hope Island · Fault finding
“Calm, quick and upfront on price.”
The safety switch kept tripping on a Sunday morning. They gave me the call-out rate on the phone, found a failed pool pump and had everything else running within the hour.
Tom W.
Southport · Fault finding
“Two other sparkies could not find it.”
Lights flickering for months. Volt One tested the board properly and found a loose neutral. Fixed in one visit and explained clearly.
Rosa M.
Ashmore · Fault finding
FAQs
Fault finding questions
What people ask when something stops working.
Why does my safety switch keep tripping?
Usually a faulty appliance, water in an outdoor outlet or light, or damaged wiring. Unplug everything on the circuit and reset. If it holds, plug things back in one at a time. If it still trips with nothing plugged in, call us.
Is it safe to keep resetting the safety switch?
No. A safety switch trips because it has detected current leaking to earth. Resetting it repeatedly without finding the cause can leave a real fault in place.
How much does it cost to find an electrical fault?
Our $99 call-out covers travel, diagnosis and the first 30 minutes, and many faults are fixed in that time. If it takes longer, we give you a fixed price before continuing.
Why do my lights flicker?
Loose connections, a failing LED driver, an incompatible dimmer or a supply issue. Flickering across several rooms, or with a burning smell, should be checked straight away.
Can you come after hours?
Yes. Our 24/7 line is answered by an electrician. After-hours call-outs start from $189, and we tell you the rate before we come out.
What if the fault is on the Energex side?
If your whole street is out or the fault is in the supply to your home, we will tell you and help you report it to Energex. We only charge for the time we spend.
Related services
Related services
Service areas
Fault finding near you
Get in touch
Something not working?
Call us or tell us what is happening and we will give you a time and the call-out rate, usually within the hour.